::Whistler B.C. Technology HELPDesk::

business, Mapping and Technology Services

TEAMZoo.BBQ, Catering and Competitive BBQ Team @ The Canadian National BBQ Championships 30.July.2010 - 01.August.2010

E-Mail: website@jcrconsulting.com Voice: 604.938.1770

HELPDesk –

· Technical support for your Computer Hardware, Operating System, and Software

· Unlimited Phone Support – at one low annual cost

· Memberships available for as low as $160.00 annually. (15.00 per month)

· Hardware and Software Problems Solved

· On-Site and Remote Support and Trouble-Shooting Options available!

New to Computers?

Are you overwhelmed with the techno-jargon and endless guides and manuals? Would you like one telephone number to call for all your technical issues? Do you just want to speak to a live human being? We are here to provide you with friendly, expert assistance.

Individuals and Businesses Alike!

Whether you're an individual, business, or non-profit organization, computer problems are frustrating and time consuming. Now you and your employees can call us and we'll help resolve problems quickly saving you both time and money.

Telecommuters and Home Businesses

It's easy to feel isolated, especially when you're having technical problems. Now help is just a toll-free phone call away. Local and toll-free number for all your technical questions, when you are on the road.

Out on the Road or at Home

Can't download that all-important report or presentation for the morning meeting? Technical problems when you're out of the office can cause major headaches and embarrassment - especially when you're in a different time zone and your company's help desk staff have all gone home for the night. We provide real-time help, no matter what time of the day or night it is.

Save money and dramatically reduce down time

	Use our comprehensive HELPDesk hotline, toll-free 8/7/365, for as low as $160.00/year per user.
	To place an order, call our service, and a Representative will work with you, inventorying your hardware, operating system, software, and problem issues.
	With payment, your order is confirmed and you will receive an email containing your unique PIN and the number for the toll-free help desk. If you need help just call the number and quote your PIN. Help really is just minutes away!
	Anyone who has ever called a hardware or software vendor for support, has paid $$ for that call, plus the cost of the long distance call!!
	Our experience, allows us to deliver high quality technical support at a fraction of the cost of an in-house help desk! .
	Technical phone support is available to all members 8 hours a day 365 days a year!
	Integrate our HELPDesk Services with our extensive MANAGEDCare product, If more service is required (a higher level of assistance, remote or on-site trouble-shooting)
	Why have your key high tech employees spend expensive time helping novice users with trivial questions, instead of doing their job. Our member services enhance productivity and grow the bottom line of any organization

Network Support Membership

The same outstanding support provided in our Desktop Support Membership PLUS added programs including Windows NT Workstation, PC Anywhere. Become a member of our Technical Help Desk Service, and enjoy unlimited use of our 7 day, business hours support services, with a live technician. Call as many times as you need!

Benefits of Membership:

         System Inventory and Analysis;

            Help is a local call away;

            Fixed Price Membership, for annual support;

Support Grid –

Hardware: Desktop PC’s, and Laptops, Printers, Scanners, and Communication devices, Monitors, Video and Sound Cards, PC Devices

Operating Systems: DOS, Windows 3.1, 95, 98, NT, 2000, XP, Palm OS

Networks: LANtastic, Windows 3.0, 3.1, 95, 98, XP, NT Peer – to – Peer, LAN, WAN, Microsoft BackOffice For Small Business, Novel Netware.

Software: Microsoft Office, Access, Excel, Outlook, PowerPoint, Word, FrontPage, Project, Visio; Norton System Works, Anti-Virus, Web Browsers, Email and Internet Connectivity, Customer Relations Management Software - ACT2000, Maximizer

HELPDesk Examples:

	Installation, configuration and set-up
	Tutorial assistance, bring you up to speed with advanced features
	Problem identification, and resolution, through to resolution.

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